Frequently Asked Questions
Answers to common questions about buying, financing and servicing at Jay Hatfield Chevrolet of Vinita in Vinita, OK.
Where is Jay Hatfield Chevrolet of Vinita located?
We're at 495 S 7th St, Vinita, OK 74301.
What are your hours?
Sales is open Monday through Friday, 8 a.m. to 6 p.m., and Saturday, 8 a.m. to 5 p.m. Service is open Monday through Friday, 7:30 a.m. to 5 p.m. Parts is open Monday through Friday, 7:30 a.m. to 5:30 p.m. We're closed on Sundays.
What's your phone number?
Call 918-256-6462 for Sales, Service and Parts.
What areas do you serve?
We serve Vinita, Big Cabin, Welch, Bluejacket, Chelsea, Grove, Miami, Afton, Jay, Tulsa, Claremore, Pryor and Nowata; Craig, Ottawa, Delaware, Rogers, Mayes and Nowata counties; and the rest of Northeast Oklahoma and Green Country.
What new Chevrolet models do you sell?
We sell the Chevrolet Silverado 1500, Silverado 2500 HD and 3500 HD, Colorado, Tahoe, Blazer, Traverse and Equinox. Inventory changes daily, so browse our new Chevrolet inventory or call 918-256-6462 to check on a specific model or trim.
Do you sell used cars, trucks and SUVs?
Yes. We sell used vehicles along with new Chevrolet models. Browse our used inventory.
Do you offer financing for all credit situations?
Yes. We work with buyers in all credit situations, and you can get pre-qualified online before you visit.
Can I lease a new Chevrolet?
Yes. Leasing is available on new Chevrolet vehicles. Our team can compare lease and finance payments for the model you want.
Do you take trade-ins?
Yes. We accept trade-ins, and you can value your trade online.
Will you buy my car even if I don't buy one from you?
Yes. We buy cars, trucks and SUVs even if you don't buy a vehicle from us.
Do you charge a dealer fee?
Yes. There is a $399 admin fee, and it's already included in the prices shown on our website. Tax, title and license are extra.
Do you deliver vehicles?
Yes. We offer free delivery within 100 miles of the dealership.
Do you offer extended warranties, service plans or an oil change package?
Yes. We offer a range of protection options, from extended warranty coverage to prepaid maintenance. For example, when you buy a new or used vehicle from us, you can add a package of 6 oil changes for $169.99, with no mileage or time limits.
Do you service vehicles that weren't bought here, or other brands?
Yes. Our service department works on all makes and models, including vehicles bought somewhere else.
Do you do factory warranty and recall work?
Yes. We handle factory warranty repairs and recalls on Chevrolet vehicles.
Do you work on Duramax diesels?
Yes. We service and repair diesel trucks, including Chevrolet Silverado HD trucks with the Duramax diesel.
Do you offer loaner vehicles during service?
Yes. Loaner vehicles are available on request, subject to availability. Ask for one when you schedule your appointment.
How do I schedule service?
Schedule service online or call 918-256-6462. For oil changes, you can also stop by for an express walk-in oil change during service hours.
Can I buy parts from you?
Yes. Call 918-256-6462, or visit our Parts Department page.
I live outside Oklahoma. Can I buy from you?
Yes. We sell to out-of-state buyers. You'll title and register the vehicle in your home state; ask our sales team how tax and paperwork work for out-of-state buyers.
Shopping for a vehicle? Read our Buyer's Guide for tips on choosing, financing and buying in Oklahoma.