Our Reviews

No pressure. Nice people

The shop crew is always friendly to me and always answer my questions and explain this to me. I really appreciate that also due to myself being a woman. Thank you’s for everything yous do for me.

I was greeted with a smile by Josiah, my vehicle was taken care of & I was on my way in less than 1 hour, Josiah checked on new windshield wipers for my vehicle & I was very disappointed to find that they were not able to get them for my 2024 Chevy Trax.

Got my vehicle in on time. Fixed the problem in a reasonable time

Completed in a timely manner.

Timely and always friendly

Service writers are always friendly and helpful.

They were friendly and very helpful.

Very good

Very thing with good!

My husband commented on how nice everyone was at the dealership

I appreciated the way they worked me in and fixed the car as soon as they could.

the service department reacted quickly and finished in a timely matter.

Nice friendly service

Rude customer service. From the beginning. Gave me a dirty car, told me when I bring it in for an oil change they will do a deep clean, that should take about 2 hours (what I was told), got my car back in 40 minutes, and my car had been vacuumed out and wiped down, was not deep cleaned. Requested a tire rotation and never got it. Any time I get an oil change, they mark off that they checked and topped off my other fluids and they don’t. Very unhappy and once my punch card is done, will not be back.

This was another good experience at Jay Hatfield Chevrolet. We had our Equinox serviced and they got us in promptly and completed our visit with competence.

Brought my Chevy Silverado in to have backup camera adjusted to show correct view. The rear view camera appears to be showing view further than actually is. For some reason the service department feels it is okay.

Just AMAZING!

Excellent service. Very good experience

Always friendly, greets you with a smile and got me in last minute.

Easy to schedule. All work completed on time and done well.

Quick service and polite as always .. service dept is 5 stars top knotch !!!

Quick and Easy

Jeremy is a great service manager and does what he can to help you as the customer. Awesome guy he is the whole reason I do business with Jay Hatfield, Vinita

Great Salesman easy processing everyone very friendly and helpful

The service department can be hard to get ahold of by phone but they are always very helpful and great to work with once you are at your appointment.

excellent service

Did fine

Rick way amazing! This was the first time I've ever bought a brand new vehicle and he helped me understand every step. Everyone we encountered was beyond kind and so patient! Which was incredibly appreciated. We didn't feel judged and felt right at home! Wonderful experience from beginning to end!

The purchase of my vehicle was an enjoyable experience from beginning to end. Cheyenne answered my phone call at 8:15 and took it from there. I was impressed & pleased. I appreciate everyone at this dealership!

My experience at the dealership was excellent Carl

Service was great, I was in and out in no time. It’s always a pleasure going to Jay Hatfield for my vehicle service!

They were very kind and courteous.

Great experience

Cheyenne was very helpful as was the rest who helped us. Great service!

Thy did a out standing job.

THEY WERE ABLE TO GET MY VEHICLE IN QUICKLY. TOOK THE TIME TO EXPLAIN EVERYTHING IN GREAT DETAIL. EVERYONE WAS VERY FRIENDLY AND ACCOMODATING.

I had a wonderful experience with the service department.

Guys are always nice, and professional, never feel like they dont listen.