Our Reviews

Went as I expected. Very well

The guy we dealt with was super nice, and i can tell a big difference in my car

Josiah and the service guy went above and beyond for me today. They found my issue with my car. Thank you guts so much.

Service was fast and the guy is really

They were friendly and very helpful.

I was greeted with a smile by Josiah, my vehicle was taken care of & I was on my way in less than 1 hour, Josiah checked on new windshield wipers for my vehicle & I was very disappointed to find that they were not able to get them for my 2024 Chevy Trax.

Very good

Got my vehicle in on time. Fixed the problem in a reasonable time

In our time of need everyone was so helpful and professional.

Good service.

No pressure. Nice people

The shop crew is always friendly to me and always answer my questions and explain this to me. I really appreciate that also due to myself being a woman. Thank you’s for everything yous do for me.

Timely and always friendly

This was another good experience at Jay Hatfield Chevrolet. We had our Equinox serviced and they got us in promptly and completed our visit with competence.

Brought my Chevy Silverado in to have backup camera adjusted to show correct view. The rear view camera appears to be showing view further than actually is. For some reason the service department feels it is okay.

Always friendly, greets you with a smile and got me in last minute.

Easy to schedule. All work completed on time and done well.

Quick and Easy

Jeremy is a great service manager and does what he can to help you as the customer. Awesome guy he is the whole reason I do business with Jay Hatfield, Vinita

the service department reacted quickly and finished in a timely matter.

Completed in a timely manner.

Very thing with good!

My husband commented on how nice everyone was at the dealership

Service writers are always friendly and helpful.

Just AMAZING!

Excellent service. Very good experience

I appreciated the way they worked me in and fixed the car as soon as they could.

Quick service and polite as always .. service dept is 5 stars top knotch !!!

Nice friendly service

excellent service

Great Salesman easy processing everyone very friendly and helpful

Rude customer service. From the beginning. Gave me a dirty car, told me when I bring it in for an oil change they will do a deep clean, that should take about 2 hours (what I was told), got my car back in 40 minutes, and my car had been vacuumed out and wiped down, was not deep cleaned. Requested a tire rotation and never got it. Any time I get an oil change, they mark off that they checked and topped off my other fluids and they don’t. Very unhappy and once my punch card is done, will not be back.

They were very kind and courteous.

The service department can be hard to get ahold of by phone but they are always very helpful and great to work with once you are at your appointment.